Shipping policy

We strive to deliver your order quickly and securely.

Order Processing

  • Orders submitted before 2:00 PM local time are processed the same business day.
  • Orders placed after 2:00 PM are processed the next business day.

Delivery Timeframe

  • Standard Shipping: 7–13 business days

Shipping Fees

  • Free shipping on all orders.

Address Changes
To modify your shipping address, please contact us within 12 hours of placing your order by emailing support@virellenta.com or calling +1 839-800-3445.

Lost or Damaged Packages
If your shipment is lost or damaged, contact us promptly with your order information and photos.

Business Contact:

  • Address: 6700 HALF MOON DR APT 720, ARLINGTON, TX 76001
  • Email: support@virellenta.com
  • Phone: +1 839-800-3445