Refund policy

At virellenta.com, we are committed to ensuring every customer’s complete satisfaction. If for any reason you’re not happy with your purchase, please review the policy below.

Return Eligibility

  • Returns are accepted within 30 days of receiving your order.
  • Items must be unused, in original packaging, and in a resalable condition.
  • Proof of purchase (order confirmation) is required.

How to Start a Return
To initiate a return, contact us at support@virellenta.com or call +1 839-800-3445.
All return packages should be sent to:
6700 HALF MOON DR APT 720, ARLINGTON, TX 76001

Non-Returnable Items

  • Used or damaged products
  • Customized or special orders
  • Clearance or final sale items

Defective or Incorrect Orders
If your order arrives damaged or incorrect, please email us with photos and order details within 3 days of receipt for assistance.

Refund Process
Refunds for approved returns will be issued to your original payment method within 10 business days after receiving and inspecting the returned item.

Contact Information: